Janet Janowiak offers her 28 years of varied administrative experience to the small business and entreprenuerial world in order to provide this service at a top-end, economical level. Janet prides herself on supporting other businesses in a friendly and intuitive manner by offering bookkeeping, payroll, word processing, database and contact management, purchasing, social media marketing and traditional marketing methods.
“I left the corporate world in 2007 in order to be able to help others attain their business goals and complete projects without the distraction and interruption of office politics. There is work to be done and there are no roadblocks in my way impeding their completion. My business was started slowly and methodically in order for me to enjoy both the work and the clients. I view people that I work with as more than just another customer; they are new friends whose business needs tending to. Sometimes, the business owner cannot see the needs or process improvements that can be made in order to make the business run more efficiently.” Janet was groomed for the Virtual Assistant business beginning in High School and continueing on with roles such as Seminar Coordinator at Northwestern Mutual Life Insurance, Purchasing Clerk, Project Management Technician, and Specification Specialist at Johnson Controls, Office Manager at Robbins Electric as well as holding titles such as Buyer / Inventory Control Specialist, Accounting Assistant, and Human Resources Manager at other businesses.
“I was lucky enough in my brick-and-mortar career to be exposed to many different aspects of the business world. My position as office manager for Robbins Electric allowed my to work directly one-on-one with the owner who felt confident enough in my skills and abilities to open two other businesses at the same location that I also managed. I learned how to run a successful business by deal with people in a confidential, efficient manner.”
Janet owns the big-picture vision of the future where every business owner and entrepreneur will have their own Virtual Assistant. Business will not be able to be successfully conducted without a VA who has the client’s best business interests in focus by having the proper processes and procedures in place for that particular client.
“My key to success has been the ability to transform my client’s needs and sore spots into successful actions and procedures in the least painful method possible.”
Ethics of a Virtual Assistant (VA)
- As a Virtual Assistant, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
- I will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
- As a highly ethical Virtual Assistant, I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for other highly skilled Virtual Assistants.
- Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
- I highly value each client relationship and will not place one client above another.
- I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
- I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).
- I will not knowingly be a part of any illegal or unethical activity.
- I will promote the Virtual Assistance industry with the utmost professionalism and give of my knowledge freely to new and existing VAs and the general public.
*Source: Virtual Assistant Networking Association VA Code of Ethics
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